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QUESTION #041 Under investigation

Why did interfaces get faster while waiting got longer?

Loading metrics have improved for a decade. The feeling that the site is thinking has not gone anywhere.

QVORIX editorialUpdated 1 sources

Why the question came up

We moved three projects to static delivery and got honest numbers: time to render halved. In interviews people described the new version with the same words as the old one.

So the thing being measured is not the thing a person experiences as waiting.

What is already known

  • Core Web Vitals describe largest element paint, interaction response and layout shifts — three different events, not one "fast".
  • Skeletons, spinners and transitions add real time after the data has already arrived.
  • A delay before the first visual response to a tap is experienced differently from the same delay mid-load.

What is not known yet

  • Where the line is after which animation stops explaining a transition and starts stretching it.
  • How to measure perceived waiting outside a lab without asking the person directly.
  • How much the feeling of speed depends on layout predictability rather than on time.

Current hypothesis

Hypothesis

Perceived speed is set not by load duration but by the gap between a person acting and the first sign that the interface heard them.

Next step

Measure two intervals separately across twenty interfaces: to first visual response and to screen readiness. Compare with blind ratings of the same screens.

Sources and notes

  1. Google / Chrome teamWeb Vitals

    web.dev · 2020—

    Open source

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